Average at best
While Iubenda excels in branding and marketing, its functionality leaves much to be desired.
For users with simple WordPress websites utilizing their plugin, Iubenda may seem like an ideal solution. However, for those requiring custom code integration, particularly for multilingual sites outside templated-based builders, the experience is far from satisfactory.
I've spent two weeks engaging in tedious back-and-forth communication with Iubenda, yet we're still far from achieving a viable solution with a response every two days if we're lucky.
At best, the live support can help with the basics, but at worst they will give you completely inaccurate feedback... "Yes, it looks good to me", meanwhile none of the languages are switching for non-English speaking visitors.
After reaching a point of frustration, I asked if I could hire someone to do the job, hoping that they would recognize their poor support - instead, for the first time I got a rapid response with a list of vendors.
For me at least, I will not be recommending their services to future clients as it's just not worth the hassle.
Update: The functionality now seems to be working, though the experience to get to this point remains as is.
Date of experience: February 28, 2024